Refund policy
Refund Policy
We stand behind the quality of our products and offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of receiving your order.
Eligibility
To qualify for a refund:
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The request must be made within 30 days of delivery
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Proof of purchase is required
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Limit one refund per customer, per product
- Only one opened bottle per order is eligible for a refund
Because supplements must be tried to evaluate their effects, products do not need to be unused or unopened to qualify.
How to Request a Refund
To request a refund, please contact us at Info@remind.shop and include your order number and the email address used for purchase. We will review your request and provide instructions for next steps.
Refund Processing
If approved, refunds will be issued to your original payment method. Most refunds are processed within 5–10 business days. Please note that your bank or credit card provider may require additional time to post the refund.
Original shipping costs are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us promptly at Info@remind.shop so we can resolve the issue.
Policy Abuse
We reserve the right to deny refund requests in cases of suspected fraud, abuse, or misuse of the satisfaction guarantee.
Contact
If you have any questions about this policy, you may contact us at Info@remind.shop.